Shipping policy

Shipping Policy

Processing. Orders are processed within 1-2 business days. You'll receive a confirmation email with your order details right away.

Shipping options. Shipping methods, costs, and delivery estimates are shown at checkout. What you see is what you pay. No surprise fees.

Fulfillment. Products may be fulfilled by third-party suppliers. Shipping origin, timing, and availability can vary by item. Review product details, images, and options before ordering.

Tracking. Tracking links are sent by email when available. If you don't see movement for several days, email us at hello@puchica.ca and we'll look into it.

Delivery timing. Delivery timing may vary by item and destination. Estimates are provided at checkout where available.

Questions? Email hello@puchica.ca with your order number and we'll help.

Last updated: July 15, 2026